So woke up this morning @ the regular time: 6:45A, because it was new Apple iPhone 4 release day. Took a shower. Apple peeps should be glad I took a shower. Normally, since I work from home, I don't take one until my 2nd break of the day.
Made it to the Apple store at North Star Mall @ 7:45A. I parked in the back by the old Mervyn's and didn't realize I was at the wrong entrance until I walked in the mall. So I trudged through the hoards of mall-walkers; around through that crazy bend in the middle of the mall; through the food court and finally to the other side of the mall where the Apple store is located.
There was a gaggle of people in line already so I asked the security guard which line was for those who had reserved their iPhones? He pointed to the shorter line which had about 30 peeps in it.
With the recent death of my 37 day old iPhone 3G S documented here, I was indeed in a small time funk. Made my appointment at the Apple Genius Bar at the Apple Store @ North Star and was prepared to be disappointed. I was instead pleasantly surprised.
The only thing that could have made my experience at the Apple store better was to have been served a pitcher of Mojitos. From the concierge who checked me in, to Diego who handled my transaction, I was treated like I was the only one in the store when in fact the store was completely packed with patrons. Diego poked, prodded and pinpointed the problem: my 37 day old iPhone had a bum battery. They gladly replaced my old phone with a spanking brand new phone. No questions asked. I was impressed and the whole transaction took less than ten minutes of my very important and busy schedule. LOL. Although I did not receive that pitcher of Mojitos today, the fantastic service I did receive at the North Star Apple store was undeniably a refreshing treat. Kudos Apple Kudos. New iPhone is quietly restoring my photos; music; memories; etc.